PSEG's Sewaren Substation is Back Online; 20,000 Get Their Power Restored

In the latest update from the electric utility, 97 percent who lost power during Sandy have the lights back on.

The clouds are lifting in PSEG's service area. Ninety-seven percent of the utility's 1.7 million customers affected by Hurricane Sandy last week have had their power restored, the company said in their latest update.

That leaves 45,000 still without power from the hurricane.

More good news from Wednesday's nor'easter is that 20,000 customers who lost power had it restored by 8 pm Thursday night. This included customers affected by an equipment failure in the substation located in the Sewaren section of Woodbridge.

Affected customers who got their lights back on last night were located in portions of Woodbridge Proper, Port Reading, Carteret, Linden, Metuchen, Union, Elizabeth, Kenilworth, Perth Amboy, Roselle, Roselle Park, Westfield, Clark, Edison, and Rahway. 

The company explained that when they are trying to help pockets of customers get their electricity back, they may have to take a power line out of service temporarily, and that cuts service to people who have gotten their service back. It is a temporary measure, and it's to help their neighbors, many of whom may have been without power for over a week. 

Power is often restored from one hour to six hours when the circuit is put out of commission so linemen can do their jobs.

The rest of the latest PSEG update is as follows:

  • Since service restoration began, PSE&G has replaced at least 2,500 poles and 1,000 transformers, as well as cut down 41,000 trees, to repair widespread damage from the hurricane.
  • Customers may see a variety of vehicles at various damage locations. These trucks are staffed with standby personnel, gas workers, meter readers, and support people who are assisting the restoration effort by keeping the public away from downed wires and other electrical equipment while line crews are making repairs at other locations.
  • There currently is no shortage of materials. However, this is an incredible restoration job so we continue to seek materials so we can be covered in case the damage in some areas turns out to be greater than anticipated. FEMA has offered to get materials for us and we will take advantage of that offer.
  • Crews are working 16-hour days, with mandated rest periods and meal breaks.
  • Since the start of the storm, PSE&G call centers have handled more than 2.1 million calls. We have suspended non-emergency work so that more workers are available to respond to customer calls. 
Marc Somnolet November 09, 2012 at 01:19 PM
Our power was restored Sunday night and then gave out again Wednesday morning after a loud noise, seemingly a transformer explosion somewhere on our street. There are at least 2 blocks on Standish Avenue + one on Cedar Terrace and some houses in Bradford Avenue without power for 2 days now. This is not a "temporary" shutdown to help reconnect neighbors without power! There is a real issue on our block that needs to be fixed there. PSE&G clearly doesn't care. The incompetence of the representatives that my neighbors and I have had on the phone is astounding. Every time one of us calls, they make it sound line it's the first report and they keep giving us the standard line that this is only temporary, and power will be restored by Friday the 9th. Right!!!! I am impressed by PSE&G's response to the storm, but their communication systems suck, their customer service is ludicrous, we still have no idea what is going on, and Patch has virtually stopped reporting on the storms' aftermath. Marc Somnolet, 824 Standish Ave, Westfiled
s powell November 09, 2012 at 02:44 PM
I'm on Canterbury lane. day 11 with no power. Since there are only a few of of out, We are invisibile to PSE&G, and sadly the town of Westfield as well. My calls and emails to various members of town Gov't have gone unanswered to this point. I don't expect them to get my power back on, I'm only looking for information. I am beyond dissapointed.
Arlene S. November 09, 2012 at 02:51 PM
Day 11 without power on Valiant Rd!
jennifer jones November 09, 2012 at 02:54 PM
Wallberg Avenue in Westfield still out. @ S Powell....we too are invisible....very sad.
jennifer jones November 09, 2012 at 02:55 PM
Could not agree with you more.
Al McDorman November 09, 2012 at 03:59 PM
Scotch Plains friends are very thankful as of this AM!
jennifer jones November 09, 2012 at 04:17 PM
I am so happy for you Al. Sincerely.
Lisa November 09, 2012 at 06:05 PM
Hi Al. Such great news. Can you tell me which area of Scotch Plains? I have family on Raritan Rd. and am keeping my fingers crossed that their power will be on soon. Thanks!
S Powell November 09, 2012 at 07:42 PM
i miscounted. it's actually 12 days. still no response to my call, emails to the town. Why are other towns able to provide their residents better info on restroration time tables?
Irina November 30, 2012 at 06:34 AM


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