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Credit Card Malfunction Shorts Winery of Proceeds from Wine Festival

Ten New Jersey wineries are featured this weekend at the Autumn Wine Festival at Manahawkin Lake.

The owners of Wagonhouse Winery and Three Boys Brands are reaching out to anybody who attended the Autumn Wine Festival in Manahawkin yesterday and bought wine at their stand using a credit card.

"Our credit card company lost all of our credit card sales from yesterday. Sounds crazy, right? So if you made a purchase yesterday in Manahawkin and paid by credit card you will not be charged, even though we have your signed receipt and a list of all transactions.

The credit card company says they don't have a record of the transactions and therefore can't process the cards," wrote Dan and Heather Brown on their Facebook status earlier today. "As a result we are reaching out to you, asking you to contact us to make payment arrangements for your purchases. Obviously this won't reach everyone who purchased and we are at the mercy of your honesty, however, we have faith in our customers."

Brown, who was at the event again today, said he is having a "great time at the event," and was very pleased with the turnout yesterday. Early estimates placed attendance numbers around 1,000 people.

Dozens of New Jersey wines from wineries such as Amalthea Cellars, Auburn Road Vineyard, Coda Rossa Winery, Cream Ridge Winery, DiMatteo Vineyard, Plagido's Winery, Renault Winery, Sharrott Winery, Tomasello Winery and Wagonhouse are featured at the event.

This new festival will continue until about 5 p.m. today. The wine event accompanied the famous Stafford Township Fall Harvest Festival, which took place yesterday and featured a hay maze, live music, scarecrow making, hayrides, and a movie and bonfire at dusk.

During the regular Stafford Council meeting on Monday, Councilwoman Joanne Sitek, said the Township and she was very excited about them both. "It is going to be fun for everyone, and it is supposed to be great weather, so please come out."

Tickets to sample the Autumn Wine Festival are available at www.visitLBIregion.com or at festival for purchase.

Card Lady October 22, 2012 at 07:47 PM
First of all, all credit card receipts, including the merchant copy, should be truncated. As a cardholder, I do not want my full card number on any receipt and have crossed it off when I see a full card number. If the merchant processed the sales "live" on a cellular terminal or smartphone, then the Processor would have a record of the full card numbers and authorizations. Then they can be processed "offline". If the merchant used "store and forward", then there is no way for the Processor to capture this information as it would have been stored in the terminal and never sent to the Processor. Hope this helps.
Xavier October 23, 2012 at 04:01 PM
Yyyup. They were probably doing them offline and didn't realize it. Not sure how they have info that would allow them to blame the processor for the problems though.
andrinawilson12 December 01, 2012 at 09:00 AM
You are saying right that if you made a purchase yesterday in Manahawkin and paid by credit card you will not be charged, even though we have your signed receipt and a list of all transactions. www.flexcredit.co.uk
abnerrichards December 03, 2012 at 11:01 AM
In this kind of wine festival generally money transaction increases automatically. The credit card company says they don't have a record of the transactions and therefore can't process the cards. Generally people buy liquor in this festival. http://www.paydayau.com.au

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